Lisa Montague

I had heard of K2 by reputation, and was recommended by a former client of theirs to contact them. As soon as I discussed our particular set of circumstances with Keith Hatter, I felt reassured that working with his team of coaches would positively impact our international management team of 20 at Loewe.

We started working together in 2010 in Madrid, and found the close and personal approach of the K2 team to be very inclusive, quickly flushing out the issues and making tailored plans to tackle them. We were all reminded that a team can be stronger than any individual, and I learnt how effective it was to focus on performance over results only.

The feedback from our teams would suggest that focusing on the team being aligned behind a common set of goals was effective in creating a focused and motivational working environment, and working with K2 gave me a clear understanding of the challenges I needed to prioritise to be successful in my leadership role.

We have since worked to refresh the initiatives we started, and to include new members of the executive committee, and I am now more confident in my approach to management meetings, performance reviews, team talks and ‘checking in’ on how people feel. I have personally benefitted from the support of Keith Hatter and have enjoyed team work with Jim Constable and Matt Barker. They all related well to our team, even though English was not everyone's native language and neither was our team from an anglo-saxon culture, so I would praise the K2 team with managing the mix of nationalities, languages and cultures of our diverse team.